Skip Navigation Links Home > Support Services
Support and Services
IP Communications
Enterprise Networks

AlloyCP are technically strong with over 25 years of experience in the IT Industry.

We pride ourselves in bringing you the latest technologies, cutting edge products, professional support and a range of value-add services to help resellers maximise their sales revenue.

From pre-sales discussions to network and solution design AlloyCP are here to help. We have pre-sales technical consultants ready to help resellers find the perfect solution to for fill their customer’s requiremnets.

Technical Support

AlloyCP offer comprehensive free technical support services to our reseller channel. AlloyCP’s technical staff have over 20 years of experience between them in all aspects of our product range, including networking, Industrial Networking, VoIP and Video Conferencing.

Phone and email support is available Monday to Friday 8:30am to 5:30pm AEST(AEDST).

AlloyCP Support Contact Details

Provisioning Services

AlloyCP offer a phone provisioning service allowing resellers to have phones pre-provisioned and drop shipped to their customers.

AlloyCP can pre-provision settings into IP Phones so customers can simply plug the phone into their network and be ready to make a call immediately.

We will send the MAC Address details of each of the phones to you for your back end configuration.

Pre-Sales Service and Solution Design

AlloyCP are here to help our resellers offer their customers the solution they are looking for.

From network design and configuration to developing cost effective VoiP solutions, AlloyCP have trained technical and sales staff waiting to help.

Extended Warranty Services

Products offered for sale by AlloyCP are supplied with a manufacturer’s warranty. The conditions of a warranty can vary from product to product. In particular, the warranty period can vary - typically, products are supplied with warranties that last for 1, 2, 3, or 5 years from date of purchase, although some product warranties are designated 'Lifetime' (generally, conditions are made on lifetime Warranties, and details of these should be checked before purchase).

Where the standard warranty period for a specific item offered for sale by AlloyCP does not offer a sufficiently long period for a customer’s requirements, an Extended Warranty (EW) can be purchased.

Full details of the Extended Warranty
 

 
© 2013 AlloyCP LLC.  1226 Alderwood Ave, Sunnyvale, CA 94089
All prices (USD) and specifications are subject to change without notice. E&OE.
Advanced Search